Should Trolley Etiquette be Introduced in Retail Commercial Properties?

Posted on 13 June, 2012 by MOVEHUT

Doing the weekly shop in a retail commercial property can be a stressful experience. All the good car parking spaces are usually filled, resulting in a good walk just to get to the front door. Then you need a shopping trolley, but find you haven’t brought a pound coin (or purchased a trolley token). When you finally have your supermarket trolley, you realise you are one of the unfortunate people to have one with the dodgy wheel that takes with it everything it meets. So by the time you get to the checkout, you have half of the store’s debris attached to your left back wheel. But surely it can’t get any worse, can it?

The majority of people visit a supermarket commercial property at least once a week, but for some people, the experience above is only half the problem. For some it is the rudeness of fellow trolley pushers.

Have you ever stood back and watched how people shop when pushing shopping trolleys? People generally walk down the aisle with their trolleys, staring at the products on offer, but they hardly ever have a glimpse in front of them to check for hazards or other people. While some people abandon their shopping trolleys in the middle of the aisle in the commercial property when they find a particular product that they want or if they see a friend they want to chat with. But what if people drove like this? Surely a similar etiquette for driving should be applied to pushing a supermarket trolley?

An example of shopping trolley etiquette in retail commercial properties could include: 

  • Don’t speed, walk with the flow of fellow shoppers
  • When adding items to your trolley, be aware of your surroundings – if you were driving a car you would check your mirrors before parking on a side street
  • Don’t leave your trolley diagonally in the middle of an aisle. If you were parking a car, you would make sure you were well within the white lines of your parking space
  • When leaving an aisle, give way to oncoming trolleys. You wouldn’t just pull out of a junction without looking now would you?

What do you think to retail commercial properties such as Tesco and Asda introducing shopping trolley etiquette? Do you think they should have a road system where trolleys are pushed on the left? Would it make the experience more pleasant for some?





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