The majority of businesses rely on consumer loyalty to remain active in their field, with most keen to build up a large client base by putting stock in customer service and good value for money. This is especially key for small retail businesses, which often... Read More
Any consumers struggling to finish their Christmas shopping online are in for some bad news – e-retailers are no longer able to process and deliver orders in time for December 25th unless a hefty price is paid for postage and packing. This means that... Read More
Barclays banking chain has faced its fair share of problems in the past year. Only a few months ago, customer trust in the group was shaken to the core by the interest fixing Libor scandal, which led to the replacement of chief executive Bob Diamond by retail... Read More
