Government Bans Rip Off Credit Card Surcharges

Posted on 14 April, 2013 by MOVEHUT

Travel companies, retailers and airlines will be banned from charging excessive fees when people make debit or credit card payments online.

Consumers are currently being charged as much as £12 to use their cards when they pay, even though the transactions can cost as little as 20p to process.

Consumer minister, Jo Swinson, said companies had been getting away with using hidden fees to rip people off for far too long.

Surcharges have increased dramatically in recent years, particularly among low-cost airlines. The extra fees have been imposed on everything from utility bills to cinema tickets and holidays.

In some cases, the surcharges are greater than the value of the item being purchased.

Airlines, which currently charge some of the largest fees on bookings, make around £300 million a year from them, while rail corporations make around £50 million a year from charging customers extra.

Banks charge companies a merchant fee of around 2.3 per cent of purchases £50 and under on credit cards and around 1.1 per cent on debit cards.

When the amount increases to £500 or above, the fee lowers to around 1.9 per cent and 0.1 per cent for debit cards.

Companies will no longer be allowed to charge much more than the bank’s merchant fees.

Research carried out by the Office for Fair Trade found that 87 per cent of consumers objected to added charges for credit cards and 91 per cent objected to added charges for debit cards.

The ban was due to be introduced next year; however the Government brought it forward in line with the rest of Europe.

Executive director of Which?, Richard Lloyd, said last night: “Over 50,000 people supported our campaign to end rip off surcharges so we’re pleased the Government is implementing this ban.

“For it to be effective there must be a tough enforcement regime and companies must play fair and not pass costs on to customers in other ways.”

Consumer minister, Jo Swinson said: “The practice of excessive payment surcharges has been ripping off consumers for far too long.

“I am delighted that the ban will stop retailers from cashing in by charging add-on fees that simply do not reflect the real cost of processing the payment.

“Consumers will be less likely to get nasty surprises as they will have a clearer and more transparent breakdown of what they are paying for.”




Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Recent Posts

Interest Rates Impact on Commercial Property

Commercial Property Investment Outlook for 2023

The best places to stay on the Riviera

The latest property data has identified Newquay as the fastest property seller’s market in the UK

Investing in your garden can increase your property’s value

French Riviera temping high-end homebuyers

How can the ownership rights of my commercial property impact a business sale?

Should I incorporate virtual property viewings permanently?

Investment expected to increase across Asia-Pacific in 2021

UK property industry slows as the conclusion of tax break looms

BNP Paribas cautioned investors on Friday as debt-trading bonanza that increased its earnings this past year

Over 300,000 property purchases fell through in 2020 – we show the most frequent motives and the best way to get your house sale back on track

House Prices in the Capital Surpass £500,000

Optimism from the Bank of England’s chief economist

The most expensive commercial properties.

Businesses operating from shared premises will miss out on grants